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PRIVACY POLICY |
BIGFOOT THEATRE COMPANY LIMITED - WEBSITE PRIVACY POLICY
1. General
This website is owned and operated by Bigfoot Theatre Company (“BF” /"us"/ “our”/ “we”) and accessible at URL www.bigfoot-theatre.co.uk the controller of all personal data and/or sensitive personal data (“personal information”) collected on this website (“Site”).
We believe strongly in protecting the privacy of all Site users (“you”/ “your”) and this privacy policy sets out how we use your personal information.
We are committed to protecting your privacy. We will only use the personal information that we collect about you in full compliance with the EU Data Protection Directive (95/46/EC) and subsidiary directives ("Directives"), as implemented in English law by the Data Protection Act 1998 and will continue to ensure that its policies and practices comply in all respects with any future laws and regulations in relation to your privacy.
2. Your consent and acknowledgement
(a) Unless you have expressly indicated otherwise your use of the Site constitutes your consent to our collection use sharing and transfer of your personal information under the terms of this privacy policy; and
(b) You acknowledge and agree that any Website Terms of Use accessible via this Site from time to time apply to this privacy policy as if reproduced here in full;
(c) IF YOU DO NOT AGREE TO THE TERMS OF OUR PRIVACY POLICY OR ANY WEBSITE TERMS OF USE YOU MAY NOT USE OUR SITE.
3. What personal information do we gather from you?
We only gather personally identifiable information, such as your name telephone and/or fax number email address and postal address etc, voluntarily submitted by you to help us to provide our services to you and to respond to any enquiries that you submit voluntarily.
When you visit the Site, we collect non-personally identifiable Site usage information and information about your computer and internet connection, including your computer's IP (Internet Protocol) address, the type and version of browser and operating system you use, your internet domain and, if you arrived at our Site via a link from another website, the URL of the linking page.
4. How do we use the personal information that we gather from you?
Our main aim in gathering your personal information is to understand your needs and provide you with a better and customised service. In the ordinary course of business, we will use personally identifiable information you provide to us solely to respond to your enquiry and provide the requested services to you. We will not contact you about other matters unless you specifically request it.
We will process all the personal information we collect and hold on you fairly and in accordance with applicable law. As further explained in this privacy policy we will ensure the quality and security of your personal information; and we will fully respect your rights interests and fundamental freedoms with regard to your personal information.
We will only collect record process and/or store personal information which is needed:-
(a) to notify you by electronic or non-electronic means from time to time of updates, promotions, news and features available from us via our Site or otherwise (if you request receipt of such information or fail to opt out in accordance with law) which we feel may be of interest to you;
(b) to allow reputable business partners (including without limitation Bigfoot Arts Education Limited) to send you information via us (if you request receipt of such information or fail to opt out in accordance with law);
(c) to improve our services or otherwise fulfil our contractual obligations towards you our customers and our business partners within the BF Network (as defined below) as may exist from time to time;
(d) to serve our legitimate business interests such as administration including internal record keeping credit assessment marketing or to comply with legal requirements;
(e) in order that our representatives may by e-mail telephone ordinary mail or otherwise proactively follow up your enquires submitted to us or our Site about our services as part of any customer care procedures and/or reply to your e-mailed or otherwise voluntarily submitted questions enquiries and requirements that you may have.
If you inform us that you no longer wish us to contact you for any one or all of the reasons stated above in this clause 4(a) and (b) above then we will cease contacting you although you acknowledge that this may prevent us from providing information about our services to you or inhibit the quality of service provided to you.
If we record or monitor telephone calls to and from any customers for staff training and quality control purposes we will first inform you that such recording and monitoring is taking place.
If at some time in the future we wish to use your personal information in ways other than those set out in this privacy policy and requiring your prior consent then we will notify you about this and seek your permission to do so.
5. Sharing of personal information
We may share personally identifiable information within the BF network (“BF Network”); by this expression, we mean:-
(a) BF including its/their officers, employees and agents, together with its distributors, consultants contractors (including data processing agencies ("processors")), suppliers and certain selected business partners; and
(b) A company within the same group as BF, Bigfoot Arts Education Limited including its officers, employees and agents, together with its distributors, consultants contractors (including data processing agencies ("processors")), suppliers and certain selected business partners and BF licensees
The BF Network will process your personal information in accordance with this privacy policy and all privacy and communications legislation. For the avoidance of doubt, any personal information collected via this Site is owned by Bigfoot Arts Education Limited and licensed for use within the BF Network.
We will not share with sell lease or otherwise distribute your personally identifiable information to any third party organisations outside of the BF Network without first obtaining your permission to do so. In particular, we will not release your personal information to any authorised direct marketing agents without first obtaining your prior consent
We may transfer outside of the European Economic Area (“EEA”) personal information that we hold about you. Accordingly, you agree and acknowledge that:-
(a) we may transfer personal information about you to any member or members of the BF Network outside of the EEA for the purpose of fulfilling our contractual obligations with you; and
(b) some countries where other facilities or companies or third party organisations are situated may have no data protection legislation or laws which are less rigorous than the legislation introduced by the Member States of the European Union and the EEA; and
(c) in the event that we need to transfer your personal information to any member or members of the BF Network outside of the EEA for the sole purpose of fulfilling our contractual obligations we will use reasonable endeavours to procure (but cannot guarantee) that such companies or third party organisations give binding contractual undertakings in order to ensure that your rights with regards to any such processing and your personal information will remain adequately protected.
Of course if we need your further specific and express consent to do this, we will obtain it before transferring any personal information.
In all cases, any use of your personal information by the BF Network which has been instigated by us will comply with this privacy policy.
You acknowledge that we reserve the right to use or disclose any personal information as needed to satisfy any law regulation or otherwise or legal request to protect and defend the integrity of the Site (including to enforce our Website Terms of Use or this privacy policy) and you agree to fulfil our requests and/or to cooperate in any law enforcement or regulatory investigation.
Save for that stated above we do not transfer share or disclose (for profit or otherwise) personal information you have submitted to us in connection with our on or off-line activities to third parties outside the BF Network.
If in the future a third party organisation (including without limitation Bigfoot Arts Education Limited) acquires us or some or substantially all of our assets including without limitation our database(s) (whether by merger, acquisition, reorganisation or otherwise) you acknowledge and agree that your information including personally identifiable information may well be one of the transferred assets. If such a situation arises, the third party acquiring any or all of our assets (including without limitation our database) will only use your personal information for purposes similar to the purposes for which we used your data as set out at paragraphs 3 and 4 above. If that third party organisation wishes to use your data for purposes that are not similar to ours, it will first contact you and obtain your consent.
6. Cookies and Log Files
A cookie is a small file which is placed on your (or any other web user's) hard drive during a visit to this Site. This file allows you to move quickly and easily around our Site. It can also be used to identify returning users. We mainly use cookies on this Site to track users' sessions. We use this personally anonymous information to find out what Site features are most popular so that we can develop the Site in the light of our analysis of your and other users’ usage. We may also use cookies and the information we collect to show you more relevant content and advertising.
You can delete cookies from your hard drive at any time. To remove cookies from your web browser or to obtain further details on cookies including information on persistent and session cookies please go to www.allaboutcookies.org/manage-cookies/
Unlike many web sites, we have gone to great lengths to assist you to use this Site even if you set your browser not to accept any cookies, however certain features may not be available to you.
Please note that any logging carried out by us is not harmful and we never gain direct access to your hard drive.
7. Protection of your personal information
The internet is not a secure medium and we cannot absolutely guarantee the security of your personal information as set out below. We will however use all reasonable efforts to protect the information you provide to us.
We will only provide access to personal information on you to those members of the BF Network who we consider need such access in order to carry out our contractual obligations to you. We have taken appropriate steps to ensure the security of personal information whether it is stored in computer systems paper files or other storage media. Access to your information is restricted in our offices. Only members of the BF Network who need the information to perform a specific job are granted access to personally identifiable information.
Further our Site and associated databases are protected by certified firewalls in order to protect your personal information from access by unauthorised persons and against unlawful processing. The servers that we store personally identifiable information on are kept in a secure environment. The Site uses the latest technology with full backups. Password protection is provided for any registered users of this Site. All outgoing and incoming email is scanned for viruses. However, please note that e-mail forms are not secure socket layer protected and, once submitted, this e-mail form is transmitted unencrypted via e-mail directly to our offices. Any information sent by you to us via these forms (including without limitation address and credit details) is done entirely at your own risk.
The BF Network expects the same high standards of security and confidentiality of any processors agents or sub-contractors we use to process data for us.
To help us keep your information confidential you are recommended to keep any password required to access our IT system from time to time secret; change your password on a regular basis; and never distribute the URL's for pages that you have looked at while logged in as a registered user.
8. Your rights: Accessing, updating and retention of personal information
We will employ effective procedures and safeguards to ensure that the personal information we hold on you are adequate relevant and not excessive in relation to the purposes for which they were obtained as well as accurate and up-to-date. Where you inform us of any inaccuracies in the personal information we hold we will correct and where appropriate delete incorrect personal information. Retention periods are in place to ensure that personal information are only stored whilst they are required for the purposes in question or to meet administrative legal and regulatory requirements. Where personal information are no longer required by us we will ensure that they are disposed of in a secure manner.
You have the qualified right to request sight of all the personal information we hold on you. Should you wish to have access to all or a particular part of your personal information please contact our Data Compliance Officer by e-mail at info@bigfoot-theatre.co.uk Such access will be granted in accordance with the requirements of national legislation and subject to any discretionary allowance for us to make a charge payable by you to cover our administration costs incurred in providing you with such personal information. Such payment is to be made on application for access to your personal information and is to be no more than the maximum stipulated by national legislation (if applicable). The information will be forwarded to you within an appropriate period of time in accordance with national legislation, but in any event no more than forty (40) days from the date of such request for access.
Where any discrepancies are discovered following your enquiry we will take immediate steps to validate and where appropriate correct our records to ensure that your personal information are accurate and kept up-to-date. We will confirm the actions taken in writing to you within an appropriate period of time in accordance with national legislation but in any event no more than forty (40) days after receiving your request to amend our records.
9. Links to third party websites
The Site may from time to time include links to third party internet websites which are controlled and maintained by others. These links are included solely for your convenience and do not constitute any endorsement by us of the websites linked or referred to including the products and/or services featured on those websites, nor do we have any control over or knowledge of any privacy practices or content of any such websites. Further, we have not reviewed these third party websites and do not make any representations regarding the availability or content or accuracy of materials on such websites. If you decide to access third party websites through links on the Site, you do so at your own risk. Your use of third party websites is subject to any privacy policies of those websites which you should read immediately prior to submitting personal information to those websites
10. Changes to our privacy policy
We reserve the right at our sole discretion to add to or change the terms of this privacy policy. If we publish any changes we will let you know by posting such changes to this page and/or by posting notification of change to our Site homepage. Once we have posted any such changes it is then your responsibility as a user to ensure that you are aware of such changes from time to time. Changes will become effective 24 hours after first posting and you will be deemed to have accepted any change if you continue to access the Site after that time.
11. Email Newsletters Opt Out and Unsubscribe
You may from time to time have the option to subscribe to various e-marketing services which we offer relating to promotional information about our services marketing information and news that we consider may be of interest to you.
If you inform us that you no longer wish us to contact you for any one or all of the reasons stated above then we will cease contacting you although you acknowledge that this may prevent us from providing the services to you or inhibit the quality of service provided to you.
If you would like to change your preferences for contacts from us or other members of the BF Network you can let us know by contacting us by using the methods listed below.
12. Questions or complaints: contact us
We reiterate that by submitting your personal information to us you consent to our (including our business partners’ within the BF Network) use of that personal information as set out in this privacy policy. If you have any questions concerns or comments about this privacy policy and/or our collection use or the accuracy of your personal information or if you wish to see any of the personal information we hold on you or if you wish us to stop processing your personal information for any particular purpose or purposes then please contact us by e-mail at info@bigfoot-theatre.co.uk
All Rights Reserved to Bigfoot Theatre Company Limited
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